Clocking in to Frontline (Web)

1. Access the Web Portal

To access Frontline through the web, use their online web portal instead of the mobile app.

You can access the login page directly from any device with an internet connection.

The login page may look slightly different based on your device

2. Access the User Directory

On the left-hand side of the screen is your Admin toolbar. Near the top is the Directory menu.

Clicking on a menu reveals multiple sub-menus. Since we want to add a user account, we will be accessing the user directory by clicking on Users underneath the Directory menu.

3. Add a user to the appropriate organization

From the user directory, you will need to select the appropriate organization for the new user account. There are three simple steps to ensure this is done correctly.

Selecting an org-unit for new accounts

1. Click on Users from select organizational units from the upper left side.
2. Find the appropriate org-unit from the list on the left and click on it to select it.
3. Click on Add new user from the top of the page.

4. Create the user account

When adding a new user, you will be prompted to input their first name, last name, their email address (along with the appropriate domain) and to generate a password for the account.

Please see our formatting conventions for creating Staff and Student emails in Google

5. Create a password for the account

Right below the above fields is a blue link that reads Manage user's password, organizational unit, and profile photo

Click on that link to expand the password options. Upon doing so, you will be presented with the option to create a password for the new user. Click on Create password and generate a password for the new account with the Ask user to change their password when they sign in option checked.

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That's it! The Google account has been successfully created.
If you a experiencing any issues, please reach out to us by submitting a support ticket.